About Us

About Us:

Deltra Systems has provided IT Services to financial institutions, healthcare providers, insurance companies, and other businesses for over 20 years. Our headquarters is located in San Antonio, TX, and we have technical resources strategically located throughout central and south Texas to better support our customers. We also maintain a dedicated helpdesk with secure remote capabilities, and access to field technicians to address any issues that can not be resolved remotely.

Our approach to assisting our customers begins with managing their IT costs and increasing service through technology. We are unique in that we consider our customer’s entire IT environment as our responsibility, from workstation installation and server configuration to preparing for IT exams and audits. We recognize the security and cost environment in which our clients must operate. Therefore, our offerings are designed to help our clients meet these challenges in a secure, compliant, and cost-efficient solution.

Mission Statement:

Our mission is to provide and support our customers with industry-leading I.T. products, procedures, and services that are proven to be secure, compliant, and most importantly cost-efficient no matter the size of their organization.

Vision Statement:

Utilize our values to provide a productive, proactive, and energetic work environment for employees, legendary service for customers, growth for our company, and an everlasting pureness of our natural environment.

Our Core Values:

  • Be fair to the customer
    • We treat your network like our own
    • Prompt and timely responses
    • Billed for work completed
    • Competitive pricing
  • Be fair to the employee
    • Discover and nurture talent in each employee
    • Focus on building employee strengths and control their weaknesses
    • Work schedule flexibility to meet company objectives first but yet recognize family commitments
    • Values employees as human capital just as company capital
    • Provide a competitive compensation and rewards package that is fiscally responsible but yet motivates
  • Be fair to the company
    • Grow and maintain a profit
    • Be the best IT service provider in central and south Texas
    • Research and explore additional markets to grow
    • Protect company resources from internal or external threats
    • Protect company resources from internal or external threats
    • Significantly reinvest profits to grow the company
    • Seek our legal and financial resources to guide the company
    • Create and maintain a work environment that fosters company goals
    • Seek and identify talented employees
  • Be fair to the environment
    • Encourage employees and clients to properly dispose of electronics based on e-waste standards
    • Promote energy conservation

Our Service Values:

  • Client Focused
    • We do what is best for the client
  • Commitment
    • We are the vendor of last resort. We never turn down a challenge to resolve a problem
  • Accountability
    • Responsible for our actions, our products and services
  • Ethical
    • We conduct our business in a moral and fair manner
  • Excellence
    • Resolution of issues to customer satisfaction
  • Performance
    • We strive to exceed our client’s expectations